Private Consumer Agencies

Outstanding Private Agencies
Better Business Bureau is the Council of Better Business Bureau's master site. From here you can view BBB alerts, file a complaint, find a local office, get membership information, check on over 200 national charities and more. BBB OnLine brings BBB services to Internet businesses.
Call for Action is a network of consumer help lines. Highlights include listing of local offices, scams aimed at small business, and consumer tips.
National Fraud Information Center The NFIC is the only nationwide toll-free hot line for consumers to get advice about telephone solicitations and report telemarketing fraud to law enforcement agencies. The Internet Fraud Watch offers consumers advice about promotions in cyber space and routes reports of suspected Internet fraud to the appropriate government agencies.
NetCheck Commerce Bureau is an independent third party that monitors and certifies Internet merchants for reliability, privacy and customer satisfaction. This is the premier site for checking a merchant's e-commerce performance.

More Private Agencies
Association of Home Appliance Manufacturers consumer section has customer service numbers for most major appliance manufacturers, a searchable database of "Who Makes What" appliance, consumer shopping guides and tips, and more...
Consumers Union, publisher of Consumer Reports, "is an independent, nonprofit testing and information organization serving only consumers". Areas of interest include Health Care, Financial Services, Food and Product Safety Issues. The Consumer Reports area offers a few "product test results" freebies and extensive results by subscription.
Direct Marketing Association page includes pages about direct mail marketing, another about telemarketing and a third about email marketing. Learn how to get off those mailing lists!
Electronic Privacy Information Center offers links to information and organizations involved with personal privacy issues in the digital age.
Environmental Defense Fund provides Scorecard, a well organized site reporting pollution data for US communities.
Institute for Consumer Financial Education offers financial education for all age groups with a special section devoted to teaching children about money. Other features are Financial Wisdoms with a budget form, Tips for Using Credit Cards, Credit File Correction and Mending Spending.
National Association of Securities Dealers site includes a Complaint Program.
National Automobile Dealers Association page offers guidelines for dispute resolution for car buyers and links to most manufacturers national customer relations offices in their consumer information area.
National Charities Information Bureau offers evaluations of more than 400 nationally promoted charitable organizations.
National Consumer Organizations Page is resource guide to national consumer aid organizations provided by the Consumer Information Center in Pueblo, Colorado.
National Foundation for Consumer Credit is a network of non-profit agencies that provide money management education, confidential budget, credit, and debt counseling, and debt repayment plans for both individuals and families at little or no cost.
Netcheck Commerce Bureau is a BBB type organization targeting Internet business. Check on a member company's record or file a complaint here.
Public Citizen is a federal consumer advocacy lobby founded by Ralph Nader and funded strictly by private donations. Major divisions are Congress Watch, Health Research Group, Litigation Group, Critical Mass Energy Project, Global Trade Watch, and Buyers Up.

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